Contact Information
If you have any questions or needs, please feel free to contact us. Our professional team will reply to you within 24 hours.
Address
Huayou Building, Technology Park, Xihu District, Hangzhou
Working Hours
Mon - Fri: 08:30 - 17:30
Saturday: 09:00 - 12:00
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Our Location
Welcome to visit us
Map Location
No. 88 Huayou Road, High-tech Industrial Park, Binjiang District, Hangzhou, Zhejiang, China
Our Offices
Global service network, providing services near you
Hangzhou HQ
Shanghai Office
Europe Office
FAQ
Questions you might want to ask
How to get product quotation?
You can get product quotation through: 1. Leave your requirements online; 2. Call our customer service hotline directly; 3. Send an email to our sales department. Our sales staff will provide you with a detailed quotation within 24 hours.
Do you support product customization?
Yes, we provide OEM/ODM customization services. You can customize product specifications, appearance design, packaging, etc. according to your needs. Customization services require a minimum order quantity, please contact our sales team for details.
What is the warranty period?
All our products come with a one-year free warranty service. During the warranty period, for product problems not caused by human damage, we provide free repair or replacement services. After the warranty period, we also offer discounted paid repair services.
How to become your distributor?
We welcome global partners to join the Huayou family. You can fill out the distribution application form by leaving a message online or contacting our business department directly. Our business team will evaluate your application and contact you as soon as possible.
What is the delivery time?
Regular products can usually be shipped within 7-15 working days. For customized products, the delivery time is 20-45 working days depending on the order quantity and customization content. The specific delivery time is subject to the sales contract.